Doctors Hospital Health System is turning to businesses by offering multi-year contracts for its loyalty program, LAMP, whose monthly revenues have skyrocketed. In two years, attendance has increased by 225% and the number of active members has risen by 74%. The strategy includes a tailored offer for employees, aimed at improving customer satisfaction while reducing the attrition rate.
Doctors Hospital focuses on long-term contracts to boost its LAMP revenues
This article was updated at 04:25.