The Minister of Industry, Aubyn Hill, encouraged stakeholders in the outsourcing services sector to adopt knowledge services to remain competitive. During an event in Kingston, he emphasized the need to evolve in the face of declining revenues. Hill mentioned opportunities in areas such as software development, cybersecurity, and artificial intelligence, while asserting that the sector has the potential to grow by focusing on higher value-added services.
The minister urges the BPO sector to shift towards higher value-added knowledge services
This article was updated at 17:45.